Greg welcomes guests Kevin Sorbo and Lori Rothman.
"Glitches" Also Hitting ObamaCare Phone And Paper Applications
Trying to sign up for Obamacare the old-fashioned way — paper, pen or telephone?
With the supposedly state-of-the-art $600 million HealthCare.gov portal malfunctioning, President Barack Obama is urging Americans to go ahead and try to get health coverage by mailing in a paper application, calling the helpline or seeking help from one of the trained "assisters."
But the truth is those applications — on paper or by phone — have to get entered into the same lousy website that is causing the problems in the first place. And the people processing the paper and calls don't have any cyber secret passage to duck around that. They too have to deal with all the frustrations of HealthCare.gov — full-time.
POLITICO reporters who got recorded announcements earlier in the week — sometimes directing them to try HealthCare.gov — can now get through to the call center. Once they connect, staffers like "Justin" try to get people's information into the online system.
But "Justin" doesn't have a fast track. Asked if the website works better for him than the general public, he responded: "No."
"The site does not work for us either," he said.
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