Sebelius' ObamaCare plea: Don't give up on us
As more Obamacare enrollees start to visit HealthCare.gov, Health and Human Services Secretary Kathleen Sebelius has a piece of advice for them: be patient.
"To those Americans who have experienced difficulties online: Please do not give up," Sebelius wrote in a USA Today op-ed published Sunday night.
Sebelius reiterated the administration's claim that the "user experience" on HealthCare.gov, which serves as a portal to the new Obamacare marketplaces for 36 states, is dramatically better than it was when the site launched on Oct. 1. Still, she acknowledged the problems users may still face on the site, urging them to consider visiting it at off-peak hours and reiterating that help is available offline.
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